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Frequently asked questions

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QRIDA has developed a wide range of frequently asked questions to help you find the answer you need. View them here.

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View FAQS for QRIDA programs and services here.

  • QRIDA assesses applications based on the future viability of the business with the assistance provided. Security is the second consideration. Preferably security is available over landed assets, however, security over other business assets may be acceptable.

  • A person can apply for an internal review of the original decision, in the approved form, to the chief executive officer within 20 business days after the day the person has been given the information notice for the decision or if the person has not been given an information notice for the decision – the day the person becomes aware of the decision.

  • If the farmer wishes to proceed to, or enter into mediation, a response to this notice should be lodged in the form of a Request for Mediation Notice under Section 15 of the Act.

    • Detail all the damage on the farm to demonstrate the need for assistance. This will also help with subsequent applications over and above the initial $10,000.
    • Photographs of the direct damage are required. Photographs taken using a smartphone can be suitable – if unclear provide details of what is in the photos.
    • For the initial amount of up to $10,000, you need to provide other evidence such as relevant quotes, estimates or tax invoices.
    • If claiming a subsequent grant, then evidence of payment must be supplied for both the initial and subsequent grant amounts.
    • Evidence of payment can be tax invoice(s) showing full details of the goods or services provided and evidence of payment for these tax invoices.

     

  • Loans eligible for refinancing are those obtained from a financial institution and held immediately before the disaster event, in relation to carrying on a primary production enterprise, small business or non-profit activities, other than any of the following types of loans:

    1. off-balance sheet financing
    2. a short-term credit facility
    3. a loan established at a concessional rate under a Commonwealth or State government scheme or
    4. an equipment finance loan.

     

  • You need to buy the units approved for your fishery. Please search online for the Fisheries Queensland Vessel Tracking Installation and Maintenance Standard to find which units are approved for which fishery. 

  • Funding will be available once a funding agreement is finalised with QRIDA. As project milestones are completed, grant payments will be made to your designated bank account.

  • Loan account statements will be issued on a financial year basis in July. If a loan statement is required at any other time, please complete the loan account statement form. Otherwise, a statement will be issued in July.

  • The first interest charges will start to accrue on your COVID loan on the 1 year anniversary of the loan drawdown.

    Your first interest payment will be due 13 months from the date at which you received your COVID loan, for example, interest will start to calculate 1 year after the funding date and the first payment will be due one month after that.

    Payments will be charged monthly thereafter and debited to your nominated business transaction account.

  • Visit the QRIDA forms and downloads page or read about what forms are listed in the Mediation Information Package (PDF, 294KB).

  • Find an accredited mediator on the Farm Business Debt Mediation page.

  • Call QRIDA on 1800 623 946 for assistance with your loan application. Alternatively, your accountant, bank or financial or business advisor may also be able to assist with your application also.

  • Mediation meetings are to be conducted at a place and time that is reasonably convenient to the farmer.

  • Mediators are accredited by QRIDA and are an independent third party who facilitates the negotiation by the parties of their own solution to the dispute. Find a mediator here.

  • Local Department of Primary Industries (DPI) Industry Development Officers are available to assist with your Rural Economic Development Grant application and the development and planning of your rural economic project and business.

    South QLD – DPI 

    Stephanie Denman, Principal Agribusiness Development Officer, North Burnett, South Burnett, Gympie, Fraser Coast and Cherbourg council areas

    • 0431 862 372  

    • stephanie.denman@daf.qld.gov.au 

    Zane Nicholls, Senior Agribusiness Development Officer, Sunshine Coast, Noosa and Moreton council areas

    • 0412 032 965  

    • zane.nicholls@daf.qld.gov.au  

    Peter Broomhall, Senior Agribusiness Development Officer, Goondiwindi, and Southern Downs council areas

    • 0467 801 186

    • peter.broomhall@daf.qld.gov.au

    Clinton McGrath, Senior Agribusiness Development Officer, Somerset, Lockyer Valley and Toowoomba council areas

    • 0428 102 319  

    • clinton.mcgrath@daf.qld.gov.au  

    David Hickey, Senior Agribusiness Development Officer, Murweh, Paroo, Bulloo, Quilpie, Maranoa and Balonne council areas

    • 0427 427 503  

    • david.hickey@daf.qld.gov.au  

    Jamie Gorry, Regional Director, South

    • 0439 739 663 

    • Jamie.gorry@daf.qld.gov.au

    Phill Ryan, Manager, Regional Agribusiness Development

    • 0419 778 437

    • Phill.Ryan@daf.qld.gov.au

    Rolfe Ellem, Senior Agribusiness Development Officer, Bundaberg and North Burnett

    • 0448 362 639

    • Rolfe.Ellem@daf.qld.gov.au

    Emma Knight, Senior Agribusiness Development Officer, Western Downs 

    • 0436 923 955

    • Emma.knight@daf.qld.gov.au

    Robert (Bob) Nissen, Senior Agribusiness Development Officer, Redlands, Brisbane, Gold Coast, Scenic Rim, Logan and Ipswich

    • 0491 809 825

    • Robert.nissen@daf.qld.gov.au

     

    Central QLD – DPI

    Fleur Anderson, Regional Director, Central

    • 0499 830 344

    • fleur.anderson@daf.qld.gov.au

    Catie Loch, Senior Agribusiness Development Officer (Rockhampton and Livingstone Council areas

    • 0436 942 958

    • catie.loch@daf.qld.gov.au

    Jessamine Crawford, Senior Agribusiness Development Officer (Central Highlands & Woorabinda Council areas)

    • 0499 769 707

    • Jessamine.Crawford@daf.qld.gov.au

    Ron Downing, A/Manager Regional Agribusiness Development (Central QLD)

    • 0436 918 810

    • ron.downing@daf.qld.gov.au

    Timothy Harrison, Manager, Regional Agribusiness Strategy

    • 0467 782 126

    • timothy.harrison@daf.qld.gov.au

     

    North QLD - DPI 

    Peter Holden, Principal Agribusiness Development Officer (Ag Strategy) (FNQ and Atherton Tablelands)

    • (07) 4017 0736

    • peter.holden@daf.qld.gov.au

    Greg Mason, Senior Agribusiness Development Officer (FNQ, Atherton Tablelands, Gulf)

    • (07) 4241 8208

    • greg.mason@daf.qld.gov.au

    Tim McGrath, Senior Agribusiness Development Officer (FNQ, Atherton Tablelands, Gulf and Cape York)

    • (07) 4241 8208

    • timothy.mcgrath@daf.qld.gov.au

    Brock Dembowski, Senior Agribusiness Development Officer (NQ – Burdekin, Hinchinbrook and North West Qld)

    • 0467 819 592

    • brock.dembowski@daf.qld.gov.au

    Aileen Eccles, Manager Regional Agribusiness Development (NQ , Burdekin, Hinchinbrook and North West Qld)

    • 0417 794 929

    • Aileen.eccles@daf.qld.gov.au

    Michael Heidenreich, Manager, Regional Agribusiness Strategy, Cairns

    • 0427 553 496

    • michael.heidenreich@daf.qld.gov.au

     

  • On the basis that a mediator has been agreed to, it is the responsibility of the mortgagee to then ask the chosen mediator to arrange the mediation. This includes the time and location of the mediation and the coordination of mediation meetings.

  • Either the farmer or the mortgagee can initiate mediation by:

    • the mortgagee serving an Enforcement Action Notice along with a copy of the mediation information package to the farmer or
    • the farmer giving a Request for Mediation Notice to the mortgagee whether or not they are in default. This request does not necessarily need to be in the approved form.
  • The parties to mediation are the mortgagee, the farmer and the mediator. Other participants are advisors, who may be your accountant, solicitor, your local Rural Financial Counsellor or some other appropriately qualified person.

  • The farmer is responsible for nominating three (3) mediators in order of preference from the Register of Mediators.

  • The scheme guidelines require that all COVID loans with an approved value of more than $100,000 needed to be secured by a General Security Agreement on the PPSR.

  • In order to give you the best chance of success, QRIDA needs to understand the historical performance of your business, your current position and your plan moving forward. Without this information, QRIDA would be unable to determine the level of assistance you need and your prospects of returning to a viable business with the assistance provided. 

  • Yes. To be eligible for the rebate, all vessel tracking units must be registered on FishNet SECURE.

    FishNet SECURE can be accessed via the following link: https://fishnet.fisheries.qld.gov.au/Content/Public/Secure.aspx 

    Note: You are required to register your vessel tracking unit to the associated licence and boat mark (and if on a tender, the tender number) on FishNet SECURE. Registering your vessel tracking unit on FishNet SECURE will not activate the unit with your airtime provider (e.g. CLS Oceania, Pivotel or Pole Star).

  • Yes. The independent consultant may need to clarify information around the nature and terms of the businesses term debt to establish a more accurate picture of the enterprise for the report.

Last updated: 04 June 2024