Select from the following links for information about the QRIDA disaster recovery assistance currently available for recent disaster events in Queensland:
Assistance for primary producers | Assistance for small businesses | Assistance for non profit organisations
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Frequently asked questions
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Frequently asked questions
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QRIDA has developed a wide range of frequently asked questions to help you find the answer you need. View them here.
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View FAQS for QRIDA programs and services here.
The assistance available is up to 50 per cent of the costs associated with acquiring a new wheelchair accessible taxi up to a maximum of $55,000.
Up to $300 of the cost of category A units and $750 of category B units.
Applications will be assessed on a competitive basis in each stream against the following criteria:
- Public benefit
- Co-contribution and value for money
- Capability and capacity
- Project attributes.
For more information on how applications will be competitively assessed read the guidelines on this page.
Applications will be assessed on a competitive basis against the following criteria:
- Compliance with applicant and project eligibility criteria
- The extent of the project creating employment related to primary production
- The value for money and significant economic benefit generated by a project
- The prospect of project success and long-term viability
- The project’s location
For more information on how EOIs and applications will be competitively assessed read the guidelines.
On approval of an application, QRIDA will deposit funding into the bank account nominated in your application.
If your application is successful, you may choose for QRIDA to pay the invoice directly to the service providers, up to the approved amount, or for QRIDA to reimburse funds to your nominated bank account if you have already paid invoices.
Fishers who have sustained direct damage to fishing equipment and vessels as a result of the disaster may be eligible for assistance. Assistance is not however available to compensate for loss of income due to inability to fish because of the event.
If your enterprise has not experienced direct damage but has suffered a significant loss of income as a result of the disaster, you may be eligible to apply for an Extraordinary Bushfire Assistance Loan of up to $500,000.
For more information visit the Extraordinary Bushfire Assistance Loans Scheme.
Applications must be submitted in the names of all parties to licences, operating arrangements and authorised booking entities.
In applying, each party needs to sign a payment instruction form, nominating one bank account where all approved assistance will be deposited.
Yes, you may be eligible to receive financial assistance in more than one category.
Please refer to the COVID-19 Taxi and Limousine Industry Assistance Scheme Guidelines for full details of eligibility requirements for each category.
As a Pioneer Valley Water customer, you are not issued an invoice directly by Sunwater. However, Pioneer Valley Water bills include charges from Sunwater which will be eligible for the rebate.
The Sunwater prices for the Pioneer Valley scheme can be found here.
The 2019-20 quarter three data reports are used to assess eligibility. Authorised booking entities are required to have provided their reports on, or before 16 June 2020.
If you have not yet submitted your report, you will only be eligible for the payment if TMR accepts the information provided in a late submission, including any further supporting evidence that may be requested. As a first step you will need to send it to TMR at PT_Data_Reporting@tmr.qld.gov.au
If two operators equally share the cost of operating the licence under a written agreement, they could each be eligible.
In this case, the payment would be divided equally between the two parties. Each party would need to apply separately and provide evidence to demonstrate their eligibility.
Yes, any change to the ABN which you use in operating your business will impact upon your loan agreement. Should you be considering a change to your ABN, please contact your Portfolio Manager on jobsupportloan@qrida.qld.gov.au to discuss prior to making any changes.
Yes, any change to your business structure or business name needs to be discussed with QRIDA before you make any decisions or changes. Please contact QRIDA on jobsupportloan@qrida.qld.gov.au to discuss your proposal with your Portfolio Manager.
No, if you cease to operate the business that received the COVID-19 Jobs Support Loan, you are unable to maintain your loan. Please contact QRIDA to discuss your situation and proposal before you make any decisions. Email your Portfolio Manager on jobsupportloan@qrida.qld.gov.au.
Yes, both taxi service licence holders and lessees may be eligible under this scheme. However, only one allocation of funding to replace the vehicle will be approved per holder or lessee of a licence.
No, you will only need to have made a payment in full for the invoice relevant to your application.
Yes, if you are relocating your business to a new address you will need to advise QRIDA of this change. Please complete a change of contact details form and email to jobsupportloan@qrida.qld.gov.au.
QRIDA holds a General Security Agreement against your business on the Personal Property Security Register (PPSR) if your initial loan balance was more than $100,000. To discuss the partial release of an asset from the QRIDA security, please email jobsupportloan@qrida.qld.gov.au and a member of the QRIDA team will be in touch to discuss.
If you are struggling to make the repayments on your loan, please contact QRIDA to discuss your specific situation and circumstances. QRIDA will then review your loan account and business in order to assist you. To commence this discussion, please complete a financial hardship form and email to jobsupportloan@qrida.qld.gov.au
No, only the permanent holder of a licence can make a claim.
Yes, assistance may be available for these costs as long as they were incurred (invoiced and receipted), after the disaster event commenced.
Exceptional Disaster Assistance Loans, Disaster Assistance Loans or Extraordinary Bushfire Assistance Loans are available to the primary production business entity and not to each farm making up the business.
The primary production business must generate the majority of your income, unless you can demonstrate the production potential of the business to eventually derive the majority of your income.
An example of the production potential of the business - you have planted a commercial size fruit orchard that is still maturing which will eventually provide the majority of your income.