Frequently asked questions

QRIDA has developed a wide range of frequently asked questions to help you find the answer you need. View them here.


View FAQS for QRIDA programs and services here.

Find the answers to your questions relating to a specific program.

  • Loan account statements will be issued on a financial year basis in July. If a loan statement is required at any other time, please complete the loan account statement form. Otherwise, a statement will be issued in July.

  • From 1 July 2022, once you have received notification your application has been successful, payment of the rebate to your nominated bank account will normally occur within 10 business days.

  • The first interest charges will start to accrue on your COVID loan on the 1 year anniversary of the loan drawdown.

    Your first interest payment will be due 13 months from the date at which you received your COVID loan, for example, interest will start to calculate 1 year after the funding date and the first payment will be due one month after that.

    Payments will be charged monthly thereafter and debited to your nominated business transaction account.

  • Visit the QRIDA forms and downloads page or read about what forms are listed in the Mediation Information Package (PDF, 294KB).

  • Find an accredited mediator on the Farm Business Debt Mediation page.

  • Freecall 1800 623 946 for assistance with your loan application. Alternatively, your accountant, bank or financial or business advisor may also be able to assist with your application also.

  • Mediation meetings are to be conducted at a place and time that is reasonably convenient to the farmer.

  • Mediators are accredited by QRIDA and are an independent third party who facilitates the negotiation by the parties of their own solution to the dispute. Find a mediator here.

  • Local Department of Agriculture and Fisheries (DAF) Industry Development Officers are available to assist with your Rural Economic Development Grant application and the development and planning of your rural economic project and business. 

    South QLD – DAF 

    Jason Keating, Manager Agribusiness Development, South, Gympie

    Stephanie Denman, Principal Agribusiness Development Officer, North Burnett, South Burnett and Cherbourg council areas

    Zane Nicholls, Senior Agribusiness Development Officer, Sunshine Coast, Noosa and Moreton council areas

    Peter Broomhall, Senior Agribusiness Development Officer, Goondiwindi and Southern Downs council areas

    Clinton McGrath, Senior Agribusiness Development Officer, Western Downs and Toowoomba council areas

    David Hickey, Senior Agribusiness Development Officer, Murweh, Paroo, Bulloo, Quilpie, Maranoa and Balonne council areas

    Andrew Langford, Regional Director, South, Toowoomba

    Rohan Allen, Principal Agribusiness Development Officer, Scenic Rim, Logan City, Redland City, Gold Coast City council areas

    Bronwyn Ford, Senior Agribusiness Development Officer, Somerset, Lockyer and Ipswich council areas

    Jessy Logan, Senior Agribusiness Development Officer, Bundaberg, Gympie, Fraser Coast council areas

    Central QLD – DAF 

    Lew Markey, Manager Industry Development, Rockhampton  

    Kristie Clark, Industry Development Officer Rural Economic Development, Rockhampton  

    Davina Roberts, Senior Industry Development Officer, Central Region, Biloela  

    Robert Nissen, Senior Industry Development Officer Rural Economic Development, Mackay 

    North QLD - DAF 

    Adam West, Regional Director, North Queensland, Townsville  

    Gareth Jones, Manager, Regional Agribusiness Development, Townsville 

    Michael Heidenreich, A/Manager, Regional Agribusiness Strategy, Cairns

    Brock Dembowski, Senior Agribusiness Development Officer, Townsville

    Timothy McGrath, Senior Agribusiness Development Officer, Cairns  


  • On the basis that a mediator has been agreed to, it is the responsibility of the mortgagee to then ask the chosen mediator to arrange the mediation. This includes the time and location of the mediation and the coordination of mediation meetings.

  • Either the farmer or the mortgagee can initiate mediation by:

    • the mortgagee serving an Enforcement Action Notice along with a copy of the mediation information package to the farmer or
    • the farmer giving a Request for Mediation Notice to the mortgagee whether or not they are in default. This request does not necessarily need to be in the approved form.
  • The parties to mediation are the mortgagee, the farmer and the mediator. Other participants are advisors, who may be your accountant, solicitor, your local Rural Financial Counsellor or some other appropriately qualified person.

  • The farmer is responsible for nominating three (3) mediators in order of preference from the Register of Mediators.

  • A certificate of insurance and details of the claim are required to apply for this grant given the grant cannot cover repairs that will be covered by insurance. However, insurance excesses and items that are not covered by insurance may be eligible. 

  • The scheme guidelines require that all COVID loans with an approved value of more than $100,000 needed to be secured by a General Security Agreement on the PPSR.

  • In order to give you the best chance of success, QRIDA needs to understand the historical performance of your business, your current position and your plan moving forward. Without this information, QRIDA would be unable to determine the level of assistance you need and your prospects of returning to a viable business with the assistance provided. 

  • Yes. To be eligible for the rebate, all vessel tracking units must be registered on FishNet SECURE.

    FishNet SECURE can be accessed via the following link: 

    Note: You are required to register your vessel tracking unit to the associated licence and boat mark (and if on a tender, the tender number) on FishNet SECURE. Registering your vessel tracking unit on FishNet SECURE will not activate the unit with your airtime provider (e.g. CLS Oceania, Pivotel or Pole Star).

  • Yes. The independent consultant may need to clarify information around the nature and terms of the businesses term debt to establish a more accurate picture of the enterprise for the report.

Last updated: 24 August 2022