Frequently asked questions

QRIDA has developed a wide range of frequently asked questions to help you find the answer you need. View them here.

QRIDA Faqs

View FAQS for QRIDA programs and services here.

Find the answers to your questions relating to a specific program.

  • If two operators equally share the cost of operating the licence under a written agreement, they could each be eligible. 

    In this case, the payment would be divided equally between the two parties. Each party would need to apply separately and provide evidence to demonstrate their eligibility. 

  • Yes, any change to the ABN which you use in operating your business will impact upon your loan agreement. Should you be considering a change to your ABN, please contact your Portfolio Manager on jobsupportloan@qrida.qld.gov.au to discuss prior to making any changes.

  • Yes, any change to your business structure or business name needs to be discussed with QRIDA before you make any decisions or changes. Please contact QRIDA on jobsupportloan@qrida.qld.gov.au to discuss your proposal with your Portfolio Manager.

  • No, if you cease to operate the business that received the COVID-19 Jobs Support Loan, you are unable to maintain your loan. Please contact QRIDA to discuss your situation and proposal before you make any decisions. Email your Portfolio Manager on jobsupportloan@qrida.qld.gov.au.

  • Yes, both taxi service licence holders and lessees may be eligible under this scheme. However, only one allocation of funding to replace the vehicle will be approved per licence.

  • Your application must provide at least one of the following documents:

    • recent bank statement showing name and address
    • rental agreement
    • local government rates notice.
  • No, you will only need to have made a payment in full for the invoice relevant to your application.

  • Yes, if you are relocating your business to a new address you will need to advise QRIDA of this change. Please complete a change of contact details form and email to jobsupportloan@qrida.qld.gov.au.

  • QRIDA holds a General Security Agreement against your business on the Personal Property Security Register (PPSR) if your initial loan balance was more than $100,000. To discuss the partial release of an asset from the QRIDA security, please email jobsupportloan@qrida.qld.gov.au and a member of the QRIDA team will be in touch to discuss.

  • If you are struggling to make the repayments on your loan, please contact QRIDA to discuss your specific situation and circumstances. QRIDA will then review your loan account and business in order to assist you. To commence this discussion, please complete a financial hardship form and email to jobsupportloan@qrida.qld.gov.au

  • No, only the permanent holder of a licence can make a claim. 

  • Yes, you can apply again on invoices you have not already received payment on through DAF. The amount you have received under the DAF program counts towards the $300,000 maximum under the program. For example if you have already received $100,000 from DAF under the Horticulture Netting Apple and Pear program you can receive no more than $200,000 through QRIDA.

    You will also be required to consent to DAF providing information on your Horticulture Netting (Apple and Pear) program including the invoices paid to QRIDA.

  • No, you may be offered less than 50% co-funding due to the Scheme being oversubscribed and/or some charging sites within your applications not being successful to receive funding.

  • Yes, assistance may be available for these costs as long as they were incurred (invoiced and receipted), after the disaster event commenced.

  • Exceptional Disaster Assistance Loans, Disaster Assistance Loans or Extraordinary Bushfire Assistance Loans are available to the primary production business entity and not to each farm making up the business.

  • The primary production business must generate the majority of your income, unless you can demonstrate the production potential of the business to eventually derive the majority of your income.

    An example of the production potential of the business - you have planted a commercial size fruit orchard that is still maturing which will eventually provide the majority of your income.

  • QRIDA will contact you via telephone, email, SMS or post. Should you be concerned about whether contact you have received is genuine, please contact QRIDA on Freecall 1800 623 946 and ask to speak with your Portfolio Manager.

  • To change your direct debit details for your QRIDA loan, please complete the direct debit amendment form and the change will be processed by QRIDA.

  • No, if you cease to operate your business you will need to arrange for the repayment or refinance of your COVID-19 Job Support Loan. Please contact your Portfolio Manager on jobsupportloan@qrida.qld.gov.au to discuss your situation prior to making any decisions.

  • Yes. However, you must be operating separate primary production enterprise under separate Australian Business Numbers (ABN). You must have paid for and received separate advice from an eligible professional for each commercial agricultural property. 

  • In the absence of photographic evidence you may still apply and provide quotes or tax invoices that can be identified as related to the Queensland Bushfires, September - December 2019. If further evidence is required, QRIDA will make contact to discuss your circumstances. Photographs taken using a smartphone are generally eligible. 

  • Yes, you can. If eligible for the grant, you will be given conditional approval by QRIDA. This approval would be subject to you arranging your co-contribution to the equivalent amount.

  • Yes. If eligible for the grant, you will be given conditional approval by QRIDA. This approval would be subject to you arranging your co-contribution to the equivalent amount.

  • To be eligible to provide eligible advice as an approved adviser, the Land Restoration Fund Knowledge Centre training must be completed.  

Last updated: 24 August 2022