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Privacy

Your privacy

QRIDA is committed to protecting user privacy. We understand and appreciate that visitors to, and users of, this website, are concerned about their privacy and the confidentiality and security of information they provide to us.

On 1 July 2009, the Information Privacy Act 2009 came into effect which impacts on all state government agencies, including QRAA. To download a copy of this Act, please click on Information Privacy Act 2009 (PDF, 931 KB).

When you visit this website, our server makes a record of your visit and logs the following information for statistical purposes only.

  • the user's server address
  • the user's top level domain name (for example .com, .gov, .au, etc)
  • the date and time you visited the site
  • the pages accessed and documents downloaded
  • the previous site visited
  • the type of browser you use.

No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may request inspection of the activity logs, through appropriate legal processes.

Website analytics

We use Google Analytics on our website to gather anonymous information about visitors to our website. When you visit our web pages, your browser automatically sends anonymous information to Google. Examples of the information include the web address of the page that you're visiting, your IP address and demographic information. Google may use cookies when collecting this information.

We use this data for statistical purposes and to analyse the pages that are visited, allowing us to improve your experience and make sure our website is useful.
You can read more about how Google uses data here. You can choose not to allow Google Analytics to collect your information by opting out of Google Analytics.

Correspondence

Email correspondence, blog comments and information provided via webforms can constitute public records and can be retained as required by the Public Records Act 2002 and other relevant legislation.

We will only use personal information collected via our website for the purposes for which it was given to us and for related, internal management purposes.

We do not share personal information about you with other government agencies, organisations or anyone else unless one of the following applies:

  • you have consented
  • you’d expect us to, or we have told you we will
  • it is required or authorised by law
  • it will prevent or lessen a serious and imminent threat to somebody’s life or health
  • the disclosure is reasonably necessary for law enforcement, or for the protection of public revenue.

Security

We take strong precautions to protect your data from loss, unauthorised access, use, modification or disclosure, and against other misuse. However, this site does not provide facilities for securely transmitting information across the Internet.

This site contains links to non-Queensland Government websites. QRIDA is not responsible for the privacy or security practices or the content of such web sites.

Information we may request

We may ask you to provide personal information if you submit an application on-line or provide feedback through this site. We will only do this: to meet your needs, in particular assessing applications for a scheme (e.g. answer a question)

  • to meet our needs (e.g. demographic analysis)
  • if required by law.

The use of the personal information is only for the function for which it has been transferred and complies with the limitations under the Information Privacy Act 2009.   If necessary, online application forms will detail any specific disclosures for information that is required to meet needs of the program that an application is being submitted.

Contact If you have any queries about our privacy and security practices, please email contact_us@qraa.qld.gov.au.

Last updated
30 June 2017