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Wheelchair Accessible Taxi Grant Scheme– Frequently Asked Questions

  1. For what purpose is assistance available?

    Grant funding is available to purchase of a new vehicle and purchase and install wheelchair accessibility devices for that vehicle.

    For more information on eligibility, please refer to the Guidelines.

  2. How much assistance is available?

    The assistance available is up to 50 per cent of the costs associated with acquiring a new wheelchair accessible taxi up to a maximum of $45,000.

    For more information on grant funding amounts, please refer to the Guidelines.

  3. I have recently purchased and modified a new wheelchair accessible taxi before this scheme was available. Can I apply for funding to help offset this cost?

    Yes, you may be eligible for reimbursement of costs associated with purchasing and modifying a  WAT if  the new vehicle began providing a taxi service on or after 1 July 2019 and you meet one of the eligibility criteria.

    For more information on retrospective applications, please refer to the Guidelines.

  4. Do I need to get quotes to support my application?

    If you are applying before you commence replacement activities, you will need to submit a quote for costs associated with acquiring a new wheelchair accessible taxi vehicle.

    In obtaining quotes you are required to take reasonable steps to achieve value for money in acquiring a new wheelchair accessible taxi.

  5. My vehicle is only 5 years old but has an odometer reading over 800,000kms. Am I eligible to apply?

    No. To be eligible for assistance, your vehicle must be at least 6 years old, have an odometer reading of at least 800,000kms and repairs with an estimated cost of $10,000 (excluding GST) determined in writing by a mechanic, panel beater or other relevant tradesperson. You may be able to apply in subsequent funding rounds of this scheme once your vehicle has reached the age requirement.

  6. Can I use existing equipment in my new WAT vehicle?

    No. To be eligible for assistance, all wheelchair-accessibility devices must be purchased new. Any reused equipment will not be eligible.

  7. If I have more than one licence, am I eligible for more than one grant?

    Yes, however only one grant is available per taxi service licence. QRIDA is unable to approve multiple applications made under a single eligible taxi licence. If an owner or operator has multiple WAT’s they can make applications for each vehicle if they meet the criteria.

  8. I am leasing a taxi licence. Can I make a claim?

    Yes, both taxi service licence holders and lessees may be eligible under this scheme. However, only one allocation of funding to replace the vehicle will be approved per licence.

  9. Are there any operation requirements attached to the grant funding?

    Yes. You are required to start providing taxi services using your new wheelchair accessible taxi within three months after receiving a grant under the scheme. (A longer period may be approved by QRIDA if required).

    If you do not use the new wheelchair accessible taxi to provide a taxi service under the current licence for a period of at least three years, you will be required to repay assistance received on a pro-rata basis.

  10. What are the tax implications for grants received under the scheme?

    Questions concerning your personal taxation circumstances should be directed to your taxation advisor or the Australian Taxation Office on 13 72 86.

  11. Is the GST amount shown on invoices included in assistance calculations?

    Assistance amounts provided under the scheme will be calculated on the invoice amount excluding GST.

    (You may be eligible to claim this GST component as part of your normal Business Activity Statement (BAS) submissions).

  12. How will QRIDA make the payment?

    If your application is successful, you may choose for QRIDA to pay the invoice directly to the service providers, up to the approved amount, or for QRIDA to reimburse funds to your nominated bank account if you have already paid invoices.

    For more information about the grant payment process, please refer to the Guidelines.

  13. My application was declined, what can I do?

    If you would like to discuss an application or appeal a decision, you can call QRIDA on Freecall 1800 623 946 or visit for more information.

  14. Where can I go if I want more information?

    If you would like further information, please refer to the Guidelines. If you'd prefer to speak to someone directly, you can call QRIDA on Freecall 1800 623 946 or email

Last updated
9 June 2020